Due to recent circumstances it has become policy that once you have signed the client consent form, if you miss your appointment without giving 24 hours notice there will be a fee of $25.00 payable to the clinic. This is to ensure waiting lists are as short as possible. If you do not wish to sign to the client consent form and miss an appointment without the proper notice you will not be rebooked. Thank-you for your understanding and cooperation.
Please be advised that reports written by our psychologists (including but not limited to immigration support, legal reports, special circumstances etc. will incur a private fee to the patient. Reports cannot be released until fully paid, please speak to reception if you would like to organise a payment plan.
Please be advised that unfortunately we do not have the facilities to process health fund reductions directly. You will need to:
- Pay the full amount for the service on the day of the visit.
- Use the receipt to claim back the reduction from your health fund.